Privacy Policy

Kraftera, based in Izmir, Turkey, is the data controller for the personal data collected through this website. We process your data in accordance with the Turkish Personal Data Protection Law (KVKK) No. 6698 and other applicable data protection regulations.

We collect and process your personal data for the following purposes: • To respond to your inquiries and contact form submissions • To provide and improve our services • To send service-related communications • To analyze website usage and improve user experience • To comply with legal obligations • To manage business relationships

We may collect the following types of personal data: • Identity data: Name, surname • Contact data: Email address, phone number • Technical data: IP address, browser type, device information • Usage data: Pages visited, time spent on site, interaction data • Communication data: Messages sent through our contact form • Project data: Project name and details you share with us

Your personal data may be transferred to third parties in the following circumstances: • Service providers who help us operate our website and services (e.g., hosting, analytics) • Legal authorities when required by law • Business partners with your explicit consent We ensure that all data transfers are conducted in compliance with applicable data protection laws and appropriate safeguards are in place.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for up to 2 years. Analytics data is retained in anonymized form. When data is no longer needed, it is securely deleted or anonymized.

Under KVKK, you have the following rights regarding your personal data: • Right to know whether your data is being processed • Right to request information about data processing • Right to know the purpose of data processing • Right to know third parties to whom data is transferred • Right to request correction of incomplete or inaccurate data • Right to request deletion or destruction of your data • Right to object to automated processing results • Right to claim compensation for damages due to unlawful processing